Privacy policy

Privacy Policy
At A&G Home Care, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines our practices in relation to the collection, use, and protection of your data when you use our services or visit our website. We adhere to applicable privacy laws and regulations, ensuring your information is handled responsibly.

 
Information Collection
When you subscribe to our home maintenance plans or interact with our website, we may collect certain personal information, including but not limited to:

Your name, email address, phone number, and home address.
Payment information for processing transactions securely.
Data provided through forms or communications necessary for managing your subscriptions.
Other information relevant to providing our services effectively, such as service preferences or feedback.
We gather this information directly from you to ensure seamless service delivery and tailored customer experiences.

 
Use of Information
A&G Home Care uses the personal information collected for purposes including but not limited to:

Processing payments and managing subscriptions.
Scheduling and confirming service appointments.
Improving customer service and support.
Sending updates, reminders, and relevant communications about your subscription.
Enhancing our platform to deliver a personalized and efficient user experience.
 
Protection of Information
The security of your personal information is a top priority at A&G Home Care. We employ robust security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal data. These measures include:

Encryption technologies for secure transmission of sensitive data.
Secure servers and firewalls to safeguard stored information.
Restricted access controls to limit data access to authorized personnel only.
 
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share certain information with trusted partners under strict confidentiality agreements for the following purposes:

Payment Processing: Sharing payment details with secure and certified payment gateways.
Service Fulfillment: Collaborating with service providers to ensure timely and efficient maintenance plan delivery.
These third parties are obligated to use your data solely for the purposes outlined and comply with applicable privacy laws.

 
Your Rights
As a valued customer, you have rights regarding your personal information, including:

Access: View the personal data we hold about you.
Modification: Update or correct your information to ensure accuracy.
Opt-Out: Choose to stop receiving certain communications from us.
Deletion: Request the removal of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us via the channels provided on our website.

 
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our business practices or legal requirements. We encourage you to review this page regularly to stay informed about how we manage your personal data.

By continuing to use A&G Home Care's services or website after any changes are posted, you acknowledge acceptance of the updated terms.

 

Thank you for trusting A&G Home Care with your home maintenance needs. Your privacy and security are integral to our commitment to excellence.